SiteOwl connects design, installation, and ongoing management in one system, built for enterprise security teams and the integrators who work with them.
Devices managed.
Floor plans.
Sites & Locations.
Your teams use multiple tools and systems to manage security system designs, installations and service, while your vendors maintain their own records. So who has the complete picture? Not you and not your vendors.
Manage the full lifecycle: design and install projects together with your integrators, then use the same asset records to plan budgets, retirements, and expansions proactively.
Show customers, and your own team, real progress on every project, so you stand out from other integrators bidding the same work.
Your designs live in AutoCAD, installs are tracked in a spreadsheet or a generic PM tool that was never built for this kind of work. You chase vendors over email and phone, while your service records are on a shared drive somewhere. Each tool does its job but none of them talk to each other. SiteOwl changes that.
Design smarter with live digital floor plans that show existing device information, instead of static CAD exports.
Progress logged by your team and integrators as it happens, keeping the as-built record accurate.
Service tickets tied to the device and location, vendor performance tracked over time.
What's actually installed, verified against what's on record.
Budgets and expansions based on real asset data.
Update one and the rest reflect it, even after the project is finished.
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| Capability | Spreadsheets & PDFs | AutoCAD & design tools | Generic PM tools | Service ticketing tools | Asset management tools | Purpose-built platform |
| Live digital floor plans showing device locations. | ||||||
| Shareable site surveys and designs for integrator-customer collaboration. | ||||||
| Real-time project progress tracking. | ||||||
| Device photos for proof of work complete. | ||||||
| Service tickets tied to a specific device. | ||||||
| Vendor performance tracked over time. | ||||||
| Device-level warranty and age tracking. | ||||||
| Built for security-specific workflows. | ||||||
| Enterprise and integrator on the same live records. | ||||||
| All of the above, in one connected system. |
Gaps in security system information are caught early. Complete service history makes it easy to spot trends in equipment failures, reducing truck rolls by over 20%. Up-to-date warranty and aging data cuts equipment spend by 15%.
Physical security lifecycle management is the practice of tracking a security system from initial design through installation, ongoing service, and asset management, all in one connected system. A platform covers the full lifecycle only if it includes live design records, real-time installation tracking, service tickets tied to individual devices, vendor performance tracked over time, and warranty and age data that stays current after installation. A design or site-survey tool that adds installation tracking covers part of that lifecycle, not all of it.
PSIM platforms focus on real-time monitoring and incident response, such as video analytics and alarm management. SiteOwl focuses on the record layer underneath that: design documentation, installation history, device inventory, warranty and service records, and vendor performance across every site. Many customers use SiteOwl alongside a PSIM platform rather than in place of one.
SiteOwl is used by enterprise security teams managing multi-site security infrastructure, including security directors, project managers, and facilities and finance teams involved in capital planning. It’s also used by the security integrators who design, install, and service that infrastructure, including project managers, field technicians, and integrator leadership tracking delivery across multiple customer accounts.
Yes. SiteOwl is built as a two-sided platform. Enterprise security teams use it to manage their infrastructure, and their integrators use the same system to design, deliver, and service projects for those teams. Both sides work from the same records, so a design or service update made by one is visible to the other in real time.
As of 2026, SiteOwl customers manage more than 6 million devices, 120,000 floor plans, and 34,000 sites across the US and Canada.
Reported results include a 50% reduction in project management costs from real-time field visibility, a 25% improvement in vendor schedule adherence, and up to a 15% reduction in equipment spend from accurate warranty and aging data.
SiteOwl replaces static AutoCAD drawings with live, shareable digital designs tied directly to device records. When a device changes in the field, a technician updates it once in SiteOwl, and the design, the asset record, and the service history all reflect that change, instead of requiring a separate CAD revision.
Yes. SiteOwl has mobile apps for iOS and Android, used by field technicians, security teams, and integrators to access designs, device history, and service records from any site.
SiteOwl isn’t compliance software, and it doesn’t manage a compliance program. It keeps device records, maintenance history, and documentation in one place and current as work happens in the field, so the documentation your compliance process needs is already there, instead of requiring a separate review before an audit.