Discover how a small team streamlined installation, reduced errors, and saved thousands of hours using a unified platform.

Overview
Wake Forest University faced the challenge of modernizing a fragmented campus security system across 25+ buildings and over 1,700 devices, all within an 18-month deadline. With outdated documentation and scattered data, the project risked delays and inefficiencies. Implementing SiteOwl provided the solution to centralize operations and enhance collaboration.
The challenge

• Lack of a centralized platform for managing security data.
• Limited visibility into vendor progress and installations.
• Manual documentation processes using spreadsheets and paper blueprints.
• Frequent delays and miscommunications due to fragmented communication channels.

The solution:
By adopting SiteOwl, Wake Forest University achieved:

• Centralized project management: Vendors accessed project plans, uploaded installation photos, and updated progress in real-time, eliminating the need for constant follow-ups.
• Enhanced visibility: The team monitored installation progress remotely, reducing the need for on-site visits.
• Improved vendor coordination: Real-time updates facilitated prompt issue resolution and minimized delays.
• Automated reporting: Service records, installation statuses, and warranty details were logged automatically, streamlining documentation processes.

Key results

• 50% Reduction in project timeline: A project initially slated for 3 years was on track to complete in 18 months.
• 30% Faster execution: Centralized planning accelerated installation processes.
• 50% Fewer site visits:Remote verification capabilities decreased the need for physical site inspections.
• 25% Reduction in change orders: Enhanced coordination led to fewer revisions and cost overruns.

Download the full case study
Learn how Wake Forest University transformed its security operations with SiteOwl.
Download the Case Study

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