Five physical security lifecycle planning challenges and actionable tips to overcome them! Table of Contents Not having accurate or complete warranty information Lack of information to determine the age of devices Unable to identify security gaps forcing you to remain reactive Difficulties due to a lack of standardization Missing the right framework to anchor your lifecycle management Which proactive maintenance activity has the most significant potential to improve the strength and effectiveness of your physical security systems? If you said Lifecycle Management, you are correct! Physical security lifecycle management ensures that security measures (from video surveillance to access control systems) are maintained throughout their lifespan and function optimally. This encompasses planning for upgrades, monitoring performance, and addressing potential vulnerabilities in real-time. All of these tasks are necessary for a successful security program and require a holistic strategy that aligns with your organization’s objectives, physical security policies, and risk management strategies. Imagine doing all this work manually? It is exhausting, to say the least. SiteOwl offers a practical framework for assessing and managing physical security lifecycle activities. The framework is divided into five stages: Planning, Designing, Installing, Maintaining, and Auditing.  In this article, we highlight five challenges security leaders face when planning physical security projects and provide actionable tips for overcoming them with SiteOwl’s Lifecycle Management platform. 1. Not having accurate or complete warranty information One of the challenges to physical security lifecycle management is the need for accurate or complete warranty information. This can make planning for future upgrades or replacing security measures difficult, as it needs to be clarified when the existing systems will no longer be covered in the warranty. Additionally, many organizations have security policies that require the use of the latest technologies and hardware, but the warranty information can be difficult to locate and verify. Security policies may also specify the use of certain technologies not covered under the organization’s warranty and require purchasing new equipment to support the security policy. The organization’s security team often develops security policies based on their knowledge of their physical security infrastructure and the threats they are trying to protect. However, if the warranty information is unavailable, it can be challenging to know whether or not the organization’s security team is complying with the security policy. This may undermine your risk management efforts by putting your organization at risk for unauthorized access. Not having accurate or complete warranty information is a byproduct of many factors, including: Inability to review device-level service and warranty information in a seamless manner. Using manual processes to collect and compile warranty information from multiple sources. Relying on an integrator to track and maintain warranty information. All of these factors lead to information gaps and inaccurate data, which can result in paying for unnecessary services, undermining security measures, and increasing your security risk. But there’s a way for security teams to avoid this, and it starts with a centralized platform that provides all of the information needed to make informed decisions about your security systems. Track device-specific data with SiteOwl With SiteOwl, you can track your entire security system and day-to-day operations organizing all of your data into a single interface that allows you to track device-specific manufacturer and labor warranty expiration dates regardless of location or device type. For example, server room devices will have different warranty expiration dates than network devices and specific security procedures that must be followed. With an accurate view of your entire security infrastructure, your physical security plans will be more accurate, and you can reduce downtime risk. 2. Lack of information to determine the age of devices When it comes to physical security, age is not just a number. The age of a device is important for many reasons, from understanding the expected life cycle of the device to making sure that the security measures you have in place are the best fit for your organization. For example, access control systems over five years old may need specialized hardware to replace old components, which can be expensive. One unauthorized access to your facilities could result in a significant security breach. Additionally, security systems nearing the end of their warranty period can be unreliable and may have more downtime than expected.  Risk assessments and security best practices are necessary, but without a clear understanding of the age of your system, you will be left with a list of questions that will keep you up at night, such as:  Which devices are failing and when? Without this information, you are left with a system that is more susceptible to failure and a physical security plan that’s filled with “what ifs.” Which devices are approaching their end of life? Without device-level information, you will be playing a guessing game that can easily undermine your countermeasures and entire security program.  Which devices are due for replacement? Security operations are ongoing, so you need to know which devices are due for replacement before they are compromised to avoid a major security incident. When was the last time a device was serviced? If you can’t answer this question without going through several spreadsheets, your system becomes more vulnerable to failure. While security assessments will help, actionable data is a necessity. When should a device be replaced? This question is very important to answer, but without a centralized platform that can provide device-level information, you will be left wondering when to replace devices. SiteOwl delivers answers One of the main benefits of SiteOwl’s LIVE planning tool is the ability to plan for the replacement of infrastructure. By knowing the age of your devices and when they will need to be replaced, you can budget accordingly and ensure that you have the necessary funds when the time comes. This makes security management easier from a budgeting perspective, and you can make sure that you are getting the best value for your dollar. LIVE planning takes the guesswork out of infrastructure replacement by providing real-time, accurate data on the age of your security system. With this information